Overview

In today’s digital-first world, your customers expect instant communication. At ZIONNEX, we help businesses automate customer interactions using official WhatsApp Business API and custom-built AI bots. Whether it’s lead generation, support, or order processing – our automation ensures you’re available 24/7 with a human-like experience.

🔹 Key Features

• ✅ Custom Chatbot Design (Multi-language support)

• ✅ Customer Support Automation (FAQs, service updates)

• ✅ Lead Generation and Auto Qualification

• ✅ Order Booking, Tracking, and Payment Integration

• ✅ Appointment Scheduling and Reminders

• ✅ Integration with Google Sheets, CRMs, Razorpay, Zoho, Calendly

• ✅ Broadcast Messages with User Segmentation

• ✅ Analytics Dashboard for Interactions & Conversions

Benefits

• ⏱️ Save Time: Reduce manual replies by 80%

• 💬 24x7 Availability: Serve customers beyond business hours

• 💰 Increase Conversions: Guide leads instantly

• 🧠 Smart Responses: Train AI to handle product/service-specific queries

• 🌐 Multi-platform: Integrate with website, CRM, and billing systems

🔹 Use Cases

• E-commerce: Order status, returns, promotions

• Education: Course info, admission bots, student reminders

• Healthcare: Appointment booking, lab reports, patient FAQs

• Ministries/Nonprofits: Prayer requests, event registrations

• Real Estate: Property listings, inquiry bots, follow-ups